Important information for the stay

Breakfast

Breakfast is served in our restaurant located at hotel ground floor from 8 a.m. - 10 a.m. For non-accommodated guests, breakfast is for 195 CZK per adult and 130 CZK per child till 12 y.o. Breakfast package to take away is also available, please refer to restaurant staff in advance.

Check-in

Check-in is from 2 p.m. till 9 p.m. Early check-in is a subject to hotel availability. Fees may apply. In case of later check-in please contact us.

Check-out

Check-out is until 10 a.m. Later check-out is a subject to hotel availability. Fees may apply.

Cleaning

Our hotel rooms are cleaned every day at 9:30 a.m. - 2 p.m. Help us to protect the environment and leave the towels in the basin if you want them to be changed.

Dogs

Please inform the hotel in advance that you are coming with the dog. A fee for a dog is 170 CZK per dog per night. Please do not leave your dogs alone in the room. They feel lonely and barking. :)

Elevator

Our hotel is one of the oldest buildings in Špindlerův Mlýn and does not have an elevator. If needed, we will be happy o help with suitcases upstairs to the room.

Extra bed and baby cot

An extra bed is available on request for a fee. Baby cot is available on request for CZK 100 per night.

Hairdryer

Hairdryer is available at the restaurant bar on request.

Half board

There is an option to order a stay on half board basis in the summer season. The half board fee is 250 CZK per person per day. Half board dinner is 3-course.

Iron & Board

Iron and ironing board are available at the restaurant bar on request.

Lunch for affordable price with wide selection of meals

If you want to get good and reasonable priced food in Špindlerův Mlýn, you can visit our Eden self-service buffet restaurant just 200 meters away.

Parking

Parking is available by the hotel (1 car per room). If you make a direct reservation (via phone, email or our booking engine on our website), parking is free of charge, otherwise the fee is CZK 50 / car / night. On check-out day, parking is only till 10:00.

Reception

Our hotel reception is based at the restaurant bar in the ground floor. Operating times are 8 a.m. - 10 p.m.

Ski bus

In front of the hotel, there is a ski bus stop that is free of charge. 

Ski & snowboard storage room

New heated ski & snowboard storage room is located on the ground floor of the hotel. Please take your ski boots into your hotel room.

Smoking

Our hotel is non-smoking. In case of smoking in the room (including electronic cigarettes), we will have to charge 1000 CZK for room cleaning (even repeatedly). Thank you for your understanding.

Sport activities

Špindlerův Mlýn is the most popular ski resort in the Czech Republic. Even though it is known as the center of winter sports, there is also much to be enjoyed in the summer months. More information about sports activities can be found on our partner Yellow Point agency website www.yellow-point.cz. One of the hotel guest's benefits is 15% off on their services.

Table games

You can borrow table games free of charge at the restaurant bar. We kindly ask you not to lose parts of the games.

Wi-Fi

Wi-Fi is available free of charge in the hotel.